We are an Australian company based in Adelaide. All packages are domestic orders are shipped from our Adelaide warehouse via Australia Post. We also provide worldwide shipping to customers all over the world using DHL Express.

How much will shipping cost?

Domestic -within Australia 

Standard - $3.99 / Express - $7.99 

Orders over $99 - Free Standard Shipping

 

International 

Zone 1

Countries: New Zeland

DHL Express (2-4 Business Days) - Under $150 - $9.99 

DHL Express (2-4 Business Days) - Over $150 - Free

 

Zone 2

Countries: Austria/Belgium/Bulgaria/Canada/China/Croatia/Cyprus/Czech Republic/Denmark/Estonia/Fiji/Finland/France/Germany/Greece/Guernsey/Holy See (Vatican City State)/Hong Kong /India/Indonesia/Ireland/Italy/Japan/Jersey/Latvia/Liechtenstein/Lithuania/Luxembourg/Macao/Malaysia/Malta/Mexico /Monaco/Netherlands/Norway/Papua New Guinea/Philippines/Polan/Portugal/Romania/Serbia/Singapore/Slovakia/Slovenia/South Korea/Spain/Sweden/Switzerland/Taiwan/Thailand/United Arab Emirates/United Kingdom/United States/Vietnam

DHL Express (2-4 Business Days) - Under $150 - $14.99 

DHL Express (2-4 Business Days) - Over $150 - Free

  

Zone 3

Countries: Rest of World 

DHL Express (3-5 Business Days) - Under $150 - $19.99 

DHL Express (3-5 Business Days) - Over $150 - Free

 

How long will shipping take? 

All Australian orders are sent via Australia Post and will have the option of either Standard Shipping (5-8 business days), or Express Shipping (1-2 business days).

We work hard to dispatch all orders on the same business day providing they are placed before 2 pm AEST. In peak periods orders may take up to 2 business days to dispatch.

International orders will also be shipped through DHL Express post which is the fastest International post delivery. Expect most orders to be delivered within 3.5 business days. International shipping will all come with tracking. 

How can I track my order?

If you have chosen a shipping method with tracking we will attach the tracking number to your order confirmation email. Alternatively, if you use facebook messenger, please check the messages we send you as we will provide you tracking updates along the way!

Things to note

A complete and accurate delivery address is essential. We are unable to revise the shipping address once your order has been prepared for shipment. If a package is returned due to an incorrect or incomplete address provided by the customer, we will contact the customer immediately for a correction. The package will then be re-shipped for an additional shipping fee.

If an order is subject to review due to a suspicion of fraud, delivery may be delayed and/or canceled.

 

If you have any further questions please email us at help@snapwireless.com.au